If the only person you have the power to change is yourself, what do you do when someone’s behavior is unacceptable to you? This article is about how to respectfully express displeasure or frustration, using I-Messages, so that you have the best chance of influencing another’s behavior.
When we are annoyed with someone, Continue reading
I recommended listening before talking because it is more likely someone will listen to you after they feel understood. Starting with empathic listening is no guarantee, however, that the other person will be able to hear your message. By using this 5 Step Respectful Assertion Process for delivering your message you increase the odds that you will be heard and understood. Continue reading
You committed to becoming a better listener. You set your intention to pay close attention to the person speaking and to work at deeper understanding. Then, something happened that got in the way. I call that something noise.
It doesn’t do any good to speak up if no one is listening. By listening first, you model the behavior you want from others, and you increase the odds that someone will listen to you when you do talk. Empathic listening demonstrates respect, builds rapport, increases understanding and Continue reading
Think about a conversation you are avoiding. Why are you avoiding? What are you afraid will happen if you speak up? I call this your Fear-Belief. The following summary offers some common Fear-Beliefs that can help you identify yours, together with a more useful belief that you can adopt. Continue reading
No matter what we do in life, we spend a lot of time communicating. Some of us are naturally more skilled at it than others. Whatever your natural skill level, you can improve your communication skills. One way to improve your communication is to think about communicating with C A R E.
During February our attention is drawn to love and relationships, and commercial messages may distort our view of what it means to love. I’m not suggesting that it isn’t nice to receive candy and flowers, but here’s another perspective on what it means to LOVE.