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How to Express Frustration Respectfully

If the only person you have the power to change is yourself, what do you do when someone’s behavior is unacceptable to you?  This article is about how to respectfully express displeasure or frustration, using I-Messages, so that you have the best chance of influencing another’s behavior. When we are annoyed with someone,


During February our attention is drawn to love and relationships, and commercial messages may distort our view of what it means to love.  I’m not suggesting that it isn’t nice to receive candy and flowers, but here’s another perspective on what it means to LOVE.

Five Steps to Speaking So Others Will Listen

  I recommended listening before talking because it is more likely someone will listen to you after they feel understood. Starting with empathic listening is no guarantee, however, that the other person will be able to hear your message. By using this 5 Step Respectful Assertion Process for delivering your message you increase the odds […]

Overcome Fear of Engaging Fully

Think about a conversation you are avoiding. Why are you avoiding? What are you afraid will happen if you speak up? I call this your Fear-Belief. The following summary offers some common Fear-Beliefs that can help you identify yours, together with a more useful belief that you can adopt. 

Communicate with Care

No matter what we do in life, we spend a lot of time communicating.  Some of us are naturally more skilled at it than others. Whatever your natural skill level, you can improve your communication skills.  One way to improve your communication is to think about communicating with C A R E.