Five Steps to Speaking So Others Will Listen
I recommended listening before talking because it is more likely someone will listen to you after they feel understood. Starting with empathic listening is no guarantee, however, that the otherRead More
Overcoming Barriers to Empathic Listening
You committed to becoming a better listener. You set your intention to pay close attention to the person speaking and to work at deeper understanding. Then, something happened that gotRead More
If You Want To Be Understood, Listen First
It doesn’t do any good to speak up if no one is listening. By listening first, you model the behavior you want from others, and you increase the odds thatRead More
